Refund Policy

Effective Date: November 2025

Thank you for shopping at digiJyoti.com. We sell 100% digital products such as templates, e‑books, design assets, digital tools, and other downloadable materials.

Because of the nature of digital products, all sales are considered final. Please read this Refund Policy carefully before making a purchase.

1. No Refunds on Digital Products

All products sold on DigiJyoti.com are digital and instantly accessible, which means:

  • Once a product is purchased, we cannot offer Refunds or Exchanges.

  • Downloaded or accessed products are non-returnable and non-refundable.

By completing a purchase, you acknowledge and agree to this policy.

2. Exceptions — When Refunds May Be Issued

A refund may be issued only under the following circumstances:

✅ Duplicate Purchase

You accidentally purchased the same product twice using the same email ID. We will verify the duplicate transaction and initiate a refund.

✅ Non-Delivery of Product

You successfully completed payment but did not receive the download link or email. Before requesting a refund, please check:

  • Spam/Junk folder

  • Email address entered at checkout

If the product cannot be delivered manually, a refund will be issued.

✅ Hassle-Free Promise

No Hidden Conditions, No Form Fill Up, No Reasons Required — Hassle Free, Your Money Back Guaranteed Only.

3. Refund Request Window

To be eligible for a refund (only under the accepted exceptions):

  • You must contact us within 72 hours of purchase.

  • Requests after 72 hours will not be considered.

4. No Refunds Will Be Provided For

Refunds will NOT be issued for the following reasons:

  • Change of mind

  • Incorrect product selection

  • Incompatibility with your device/software

  • Lack of understanding of how to use the product

  • Expecting features not included in the description

  • Failing to download the product before it expires (if applicable)

  • Any reason not covered under the exceptions

Please read the product description carefully before purchasing.

5. Technical Issues

If you face a technical issue with downloading or using the product:

  • Contact us first — most issues can be resolved quickly.

We are committed to supporting you in accessing your purchased product.

6. Contact for Refund Requests

To request a refund under the accepted exceptions, email us at:

📧 write2digijyoti@gmail.com

Please include:

  • Your full name

  • Email used during purchase

  • Order ID or payment screenshot

  • Reason for the refund request

We will respond within 24–72 hours.

7. Payment Gateway Charges

If a refund is approved:

  • Payment gateway service charges (if any) may be deducted based on their policy.

8. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. The latest version will always be posted on this page.

By purchasing from digiJyoti.com, you agree to this Refund Policy.

✅ Simple. Honest. Hassle-Free.

That’s the digijyoti.com Promise — buy with confidence knowing your purchase is always risk-free for 72 hours.